If the device has damage, TELUS may reduce its trade‑in value, and you may need to pay the difference between the device’s value and the Bring‑It‑Back amount.
Example: If your Bring‑It‑Back amount is $240 and the device’s current value is $100, you would pay $140.
Device Protection (Device Care Complete) can cover accidental damage if repaired before returning the device.
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