How do I pay my TELUS bill?

Paying your bill is a straightforward process, and we’re here to guide you through it. Whether you prefer online payments, automatic billing, or traditional methods, we have options to suit your needs. Here’s a complete overview of how to pay your bill with us.

Online Payment

You can easily pay your bill online through our secure customer portal. Simply log in to your account, navigate to the billing section, and select “Pay My Bill.” You can choose to pay using a credit card or a bank account. This method is quick and allows you to view your billing history and manage your account settings all in one place.

Automatic Payments

For your convenience, TELUS offers an automatic payment option. By enrolling in this service, your bill will be automatically deducted from your chosen payment method each month. This ensures that you never miss a payment and helps you avoid late fees. You can set this up through your online account or by contacting our customer support team.

Mail Payments

You can also send your payment by mail. Simply write a check or money order for the amount due and include your account number on the payment. Mail it to the address specified on your bill. Please allow sufficient time for your payment to reach us before the due date to avoid any late fees.

Payment by Phone

If you prefer to pay over the phone, you can call the TELUS billing department. Have your account information and payment method ready, and a TELUS representative will assist you in processing your payment securely.

Please note that TELUS retail and dealer locations are no longer able to accept bill payments in-store.

We strive to make the billing process as easy as possible. If you have any questions or need assistance with your payment, don’t hesitate to reach out to our customer support team. We’re here to help you every step of the way!